Frequently Asked Questions

Everything you need to know

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Getting Started

What is Lumavo?

Lumavo is the end-to-end platform built specifically for real estate photographers. It has two parts: Lumavo AI — HDR enhancement, twilight conversion, virtual staging, sky replacement, object removal, and a full in-browser editing suite — and Lumavo Studio — online booking, shoot scheduling, Stripe invoicing, branded client delivery portals, and Dropbox automation. Together they replace Aryeo, Lightroom, and several other subscriptions with one login.

Is Lumavo free to start?

Your first listing is free on Showcase and Lumavo Pro — the full workflow end to end, watermark-free, full quality, no credit card required. It's a real conversion moment, not a perpetual free tier. After that you're on a plan: Showcase ($5/listing), Lumavo Flex ($0.55 per edited image, pay-as-you-go), or Lumavo Pro ($29/listing with editing included). Lumavo Flex bills from the very first image, so it's the one plan without a free first listing.

How long does setup take?

Most photographers are fully set up in under 5 minutes. You create an account, set your services and pricing, and share your booking link with clients. No developer, no custom domain required on day one.

Do I need to be technical to use Lumavo?

No. Lumavo is designed for photographers, not developers. If you can use Instagram, you can use Lumavo. The biggest tech requirement is connecting a Stripe account for payments, which takes about 3 minutes.

AI Editing & Aura Studio

How does Lumavo's AI HDR enhancement work?

Upload your bracketed exposures (typically -2EV, 0EV, +2EV) and Lumavo automatically merges them into a perfectly balanced HDR image — pulled window detail, natural shadow recovery, corrected verticals. The result is delivered in MLS-ready, web, and print sizes. On Lumavo Pro, HDR editing is included (the first 70 photos per listing; $0.50/photo beyond that). On Lumavo Flex it's $0.55 per edited image. There are no credits anywhere in Lumavo — you're never buying bundles.

What is Aura Studio?

Aura Studio is Lumavo's built-in full-screen photo editor. It's a Canvas-based pixel editor — not CSS filters — so adjustments are real changes to the actual image data, exactly like Lightroom. It includes 12 sliders (Exposure, Contrast, Highlights, Shadows, Whites, Blacks, Temperature, Tint, Saturation, Vibrance, Sharpness, and Clarity), a live RGB histogram, rotation and flip, named presets you can save and reuse, batch apply across a whole shoot, and persistent adjustments that save automatically. You can also do Before/After comparison, annotate photos, and export in MLS/web/print sizes without leaving the browser. The full AI editing suite — twilight, staging, Director, and the AI tools — lives in Aura Studio too.

Can Lumavo replace Lightroom for real estate work?

For real estate photography specifically — yes. The AI handles HDR, sky, window pull, and vertical correction automatically. Aura Studio handles everything a real estate photographer typically goes back to Lightroom for: exposure corrections, white balance, clarity, cropping, and presets. The things Lightroom does for portrait or wildlife photographers (masking, complex retouching) are not the focus here.

What AI tools are included?

Every plan can use the full AI suite: HDR bracket merge and enhancement, twilight conversion, virtual room staging, Director AI edits, declutter, repaint, lawn/grass greening, canvas extend, and remove object — plus the full in-browser Aura Studio editor. Fireplace Fire and TV Screen Fill are free on every plan. On Lumavo Pro, each listing includes full HDR editing (first 70 photos) plus 2 twilights and 2 stagings; Smart Retouch and anything beyond your allowance is pay-as-you-go. On Flex and Showcase, AI tools are billed per use.

Can I re-run a photo if I don't like the AI result?

Yes — every AI result can be re-run with one click at no extra charge. If an enhancement doesn't look right, hit Re-run. Lumavo doesn't charge again for re-runs.

Booking & Studio

How does the booking system work?

You get a branded booking storefront at lumavo.ai/book/your-handle. You set your services, pricing, availability, and package options. Clients pick a date that works with your calendar, fill in property details, and pay. You get notified, the shoot appears in your dashboard, and a Dropbox folder is created automatically with the shoot name.

How do clients pay?

Through Stripe. You connect your Stripe account during setup and all payments go directly to you. Lumavo doesn't hold funds. You keep 98% of every payment — Lumavo's fee is 2% on Studio transactions.

Does Lumavo have a client portal?

Yes. Every shoot gets a branded portal at a unique link. Clients and agents can view and download photos in MLS, web, and print sizes. They can also request re-edits directly from the portal, social sharing links are included, and you can enable payment-gated download so photos aren't accessible until the invoice is paid.

Can clients reschedule through the portal?

Yes. Clients can submit a reschedule request directly from their portal. The request arrives as an in-app notification and email to you — you decide whether to accept and set the new date.

Does Lumavo sync with Google Calendar?

Yes — two ways. Lumavo pushes all confirmed bookings to your Google Calendar automatically. And you can enable inbound sync, which imports your personal Google Calendar events as blocked time in Lumavo — so clients can't book you on days you're already busy. The inbound sync runs every 30 minutes.

Pricing & Plans

How much does Lumavo cost?

Three plans built around how you shoot. Showcase is $5/listing for the full platform if you bring your own editor. Lumavo Flex is $0.55 per edited image — pure pay-as-you-go, no monthly commitment. Lumavo Pro is $29/listing and includes full HDR editing (first 70 photos per listing) plus 2 twilights and 2 stagings per listing, with automatic volume discounts to $23 and then $19/listing as you grow (annual is a prepaid bucket of 75+ listings at $19/listing flat). Smart Retouch and extra photos are pay-as-you-go. Your first listing is free on Showcase and Pro. See the full breakdown at lumavo.ai/pricing.

Are there per-listing fees?

It depends on your plan. On Showcase ($5/listing) and Lumavo Pro ($29/listing) you pay a flat rate per listing with no caps on bookings or deliveries. On Lumavo Flex you pay only $0.55 per edited image — no per-listing fee at all. There are no credit bundles anywhere in Lumavo. The platform itself — booking, portals, invoicing, CRM — is always included.

What does Lumavo replace?

Aryeo or similar delivery platforms ($110–180/month), per-listing editing services ($20+/property), Lightroom for real estate corrections, Dropbox manual folder management, and scheduling tools. Full comparison at lumavo.ai/compare.

Delivery & Portals

Is the client portal branded with my studio name?

Yes. The portal shows your studio name, logo, and branding — not Lumavo's. Clients and agents see your brand throughout.

What file formats can I deliver?

Photos are available to clients in MLS-ready (1000px long edge), web-optimized (2000px), and print-quality (full resolution) JPEG. Videos and floor plans can also be attached to any delivery portal.

Can agents download photos without me doing anything extra?

Yes. Once you mark a shoot as delivered, the agent gets an email with their portal link. They can download the photos themselves in their preferred format. You don't need to send files manually.

Comparisons

How does Lumavo compare to Fotello?

Fotello focuses primarily on AI editing with human editor backup. Lumavo is a complete business platform — booking, invoicing, delivery portals, Google Calendar sync, and an in-browser editor that means you never need to open Lightroom. Lumavo's Aura Studio editor has Clarity, Histogram, Presets, Batch Apply, and persistent adjustments — things you'd normally need Lightroom for. Full comparison at lumavo.ai/vs/fotello.

How does Lumavo compare to Aryeo?

Aryeo is a delivery and gallery platform — it doesn't do AI editing, booking, or invoicing natively. Lumavo does all three plus delivery, for less than the cost of Aryeo alone at most usage levels. Full comparison at lumavo.ai/vs/aryeo.

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Iris

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Hi -- I'm Iris, Lumavo's AI assistant ✦ Ask me anything: pricing, AI editing, how the workflow looks, how it compares to other platforms. What's on your mind?